Strictly necessary cookies. These are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily.
You can block all cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Uses made of the information
We use information held about you in the following ways:
Information you give to us. We will use this information:
to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
to provide you with information about other goods and services we offer that compliment or are similar to those you have already purchased or enquired about;
to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services we provide which are similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit (only if you have consented to this) selected third parties to use your data, we (or they) will contact you by electronic means. If you want us to use your data in this way, or pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data during your application, or update your preferences in the app;
to notify you about changes to our service; and to ensure that content from our site is presented in the most effective manner for you and for your computer.
Information we collect about you. We will use this information:
To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; to improve our site to ensure that content is presented in the most effective manner for you and for your computer; to allow you to participate in interactive features of our service, when you consented to do so; as part of our efforts to keep our site safe and secure; to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them. Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
Disclosure of your information
We may share your personal information with any member of our group, which means our subsidiaries, our partners and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006
We may share your information with selected third parties including:
Business partners, suppliers and subcontractors for the performance of any contract we enter into with them or you;
Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others (if you have consented to this);
Analytics and search engine providers that assist us in the improvement and optimisation of our site and services; and
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply any agreements between you; or to protect the rights, property, or safety of us, our customers, or others.
The data that we collect from you may be transferred to, and stored at, destinations located outside the European Economic Area (“EEA”) where privacy laws offer the same protection as those of the UK or the EEA, or if we have agreed to standard data protection clauses approved by the European Commission with the relevant organisation. It may also be processed by staff operating outside the UK/EEA who work for us or for one of our suppliers.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share such a password with anyone and decline any liability or loss resulting from failing to meet this request.
Unfortunately, the transmission of information via the internet is not entirely secure. Although we will do our best to protect it, we cannot guarantee the security of personal data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
If you no longer wish to receive emails unrelated to our core services, there is an unsubscribe link located in the footer of all emails that we send and you can set your preferences in our site.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at email@example.com
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request is free of charge and will be completed within 30 days. We may charge a £10.00 fee for the administrative costs of complying with your request if:
It is found to be manifestly excessive; or
You request additional copies of your data
Contact Details Where you live and how to contact you including phone numbers and e-mail addresses
Behavioural Data Details about how you use our products and services
Technical Data Details on the devices and technology you use
Communications What we learn about you from letters, emails and conversations between us
Documentary Data Details about you that are stored in documents in various formats, or copies of them. This could include things like your passport, drivers’ licence or birth certificate collected to fulfil customer due diligence requirements
Personal information will only be collected directly and voluntarily from you as part of the application process relating to your job offers. Some personal information may be verified by necessary department with use of publicly accessible sources to fulfil customer due diligence.
Retention of personal information
We don’t keep your information for longer than we need to, which is usually up to 7 years after the end of the relationship or upon termination of the contract, unless we are required to keep it longer (for example due to a court order or investigation by law enforcement agencies or regulators).
You have certain legal rights to control what we do with your information. These include:
Access – You have a right to access the personal information we hold about you
Rectification – You have a right to rectification of inaccurate personal information and to update incomplete personal information
Erasure – You have a right to request that we delete your personal information
Restriction on processing – You have a right to request us to restrict a processing of your personal information
Objection to processing – You have a right to object to the processing of your personal information
Portability – You have a right to personal information portability
Your right to lodge a complaint with the Information Commissioner’s Office
If you wish to raise a complaint on how we have handled your personal information, you can contact our Data Protection Officer. We hope that we can address any concerns you may have, but if we fail to address your complaint you can contact the Information Commissioner’s Office (https://ico.org.uk/).